Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, mobile applications, and related services. Armony Homecare LLC is committed to safeguarding the privacy and security of caregivers, clients, and administrators who interact with our system. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and login credentials
• Profile Picture upload: Caregiver can upload their profile picture
• Employment Information: Caregiver schedules, timesheets, and clock-in/clock-out records.
• Location Data: GPS location when a caregiver clocks in or clocks out.
• Device Information: Device type, operating system, and app usage logs.
• Client Information: Service-related details necessary to provide homecare services.

3. How We Use Information

We use the collected information to:

• Manage caregiver schedules and timesheets.
• Track caregiver attendance and verify clock-in/clock-out activity.
• Enable administrators to monitor caregiver location for service accuracy and safety.
• Provide secure login and account access.
• Improve our website, apps, and overall user experience.
• Comply with applicable laws and regulations.

4. Information Sharing

We do not sell or rent personal information to third parties. We may share information only in the following circumstances:

• With Administrators: For managing caregiver schedules and verifying timesheets.
• With Service Providers: For technical support, hosting, and app functionality.
• For Legal Compliance: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure storage, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal and employment-related information only for as long as necessary to provide our services and comply with legal obligations. Data may be archived or deleted after employment or service termination in accordance with our policies.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your account, subject to legal requirements.
• Opt-out of non-essential data collection where applicable.

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are intended for adults in connection with professional caregiving. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and in our mobile applications with the updated "Effective Date."